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February 4, 2009

Taking A Walk On The Wild Side!

When we set out to make a few changes to our menu at the beginning of this year, we made sure that we spent some time thinking about all the customer input we receive regularly. Customers have several ways of easily contacting us to express their opinions and we’re happy you use them! Our website’s “Contact Us”, Empathica, (an online survey we employ) and this e-blast are the three primary ways. Comments that our counter servers and store managers hear directly from customers are captured the old fashioned way—we ask.

Along the way, we realized that Flying Star has a split personality. On the one hand, we have one foot in our coffee house roots and one foot in our café/restaurant persona. Although both share foodservice similarities, each couldn’t be more different. Our coffeehouse side requires great coffee, of course, free Wi-fi and a relaxed kind of vibe—sit down and stay awhile. It also requires good, inexpensive food and simple bakery

items. Our café side allows us to cook on the wild side, experimenting with more complex recipes and interesting flavors. This, of course, costs more to make and is thus more expensive. Both sides of our personality are equally successful but we still haven’t figured out which side dominates.

With this in mind, we tried to balance both sides of our brain to make sure we have a few more affordable options. Check out the Rise & Shine, offered at $5.99, our newest breakfast – all – day sandwich. You can now get the Ranch Breakfast split in half for $5.99 as well. For $7.99 you can now have a half “Cool” sandwich with your choice of salad or soup or a salad/soup combo. And, check out our “Lite Bites” section on the menu. There are great sides to mix and match. Look for price adjustments on our Mac and Cheese, Huevos Rancheros and Country Breakfast to help you out during this recession. You asked us for help, we heard you.

On our wild side, we went a little crazy over the Spaghetti and Broken Meat Balls, which is enormous and to die for (PS this really is a recipe from my childhood neighbor). The Tamale Pie is way delicious and very filling. The Meat Loaf Plate was so popular that it has earned its place on our permanent menu. Watch for many more tasty and over the top specials in upcoming months.

Update: we were blown away by the amount of positive responses to the Little Luxuries pastries. Chef Willem is taking a little more time to create these gems to insure they are worth waiting for. April is our target date. Needless to say, it’s been fun hearing from you all!

Jean-&-Mark.jpg
Albuquerque, New Mexico 2008

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